About the company

Our collaborator is a company focused on providing solutions to the electrified system field. Furthermore, they have become a market leader that constantly is evolving and adapting in order to stay ahead of the curve. Moreover, currently, our partner is looking for a person who incorporates novelty and diversity in their working manners. Are you this person? Thus, the IT Support Engineer Internship is the perfect fit for you!

Mais Tasks – IT Support Engineer

Provide first-line support to customers who need assistance with technical issues;
Execute diagnostic techniques to troubleshoot problems and provide quick solutions where possible;
For more complex issues, escalate them to higher-level support staff;
Follow up with the customer to ensure they are satisfied with the outcome;
Based on feedback received from customers, bring up suggestions to further improvements.

Profile

Education: Engineer or related degree

Qualifications and Skills – IT Support Engineer Internship

Strong communication skills both written and verbal;
Technical skillset including knowledge of hardware, software, and networking;
Ability to work well under pressure in a fast-paced environment;
Good problem-solving skills.

For further information, contact us.

This is not the only option. Check out our other partner’s offers.

Are you curious about us? Read out how everything started

To apply for this job please visit forms.zohopublic.com.