Paid Customer Relations Internship in Brussels, Belgium

Europe-Internship

Paid Customer Relations Internship in Brussels

ObjectiveTo contribute to the smooth operation of the Customer Relations department as well as support the department’s and team’s performance, KPIs and daily activity.

Main Duties:

  1. Provide professional, high level and smooth client service;
  2. Perform various work associated with the Customer Relations department (follow-up client services, reply and resolve customers queries, proactively identify customer needs, monitor customers feedback, ensure SLAs and customer satisfaction) at the highest level;
  3. Follow-up on tasks assigned to him/her;
  4. Support the development and design of a new method, system and resource;
  5. Support preparations for Management & Board Meetings;
  6. Assistance to Managers, Department Managers and/or Unit Directors;
  7. Contribute to the implementation of ISO 9001 and ISO 13485;

Requirements

Education

  • Current BA/MA student in Business Management, Sales, Marketing, European Law, Economics with possibility of participating in Erasmus Internship Program;

Experience

  • No experience is needed;
  • Any previous internships are considered as asset;
  • Fluency in English (written & oral);
  • Any other languages are always a plus;
  • Confident user of Microsoft word, PowerPoint, Outlook;
  • High level of proficiency at Microsoft Excel;

Language(s)

  • Fluency in English (written & oral)

Computer Skills

  • Proficiency at Microsoft word, Excel, PowerPoint, Outlook;
  • Familiarity with CRM systems;
  • High adaptability, flexibility and dedication supported by a positive ‘can-do’ attitude;

Desired skills & Competencies:

• Team working spirited in a multicultural environment;
• Good Communication and presentation skills;
• Strong  administration and organization skills;
• Strong analytical skills and multi-tasking skills;
• Quick-learner, enthusiastic and efficient;
• Self-motivated for small and big tasks;
• Pro-active attitude;
• Detail oriented;

Terms & Conditions:
• Location: Brussels, Belgium;
• Period: 3-12-months, full-time;
• Paid internship (Erasmus internship or other); €49 travel reimbursement a month;
• The applicant must posses an EU citizenship


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To apply for this job please visit europe-internship.com.