Assistance floor management Internship in Dubrovnik, Croatia

Europe Internship

Assistance floor management internship 

About the company – Assistance floor management internship 

Based in Dubrovnik, our collaborator is a 5* luxury hotel situated in one of the most beautiful and popular tourist destinations in the world. Further, the hotel offers its guests an unforgettable experience with its luxurious facilities and stunning surroundings. Therefore, with a strong focus on providing excellent customer service, our partner is looking for dynamic and passionate individuals to join their team. If so, do you consider yourself someone capable of corresponding to high expectations? In this way, the Assistance floor management internship is an excellent chance to gain professional skills and to be around an amazing place!

Job Description – Assistance floor management internship

In this role, you will be responsible for: 

  • Assisting the floor manager with daily tasks such as supervising staff, handling customer inquiries and complaints, and ensuring that the highest standards of customer service are met at all times;
  • Ensuring that all areas of the hotel are clean and tidy at all times;
  • Liaising with other departments within the hotel to ensure that all guest needs are met swiftly and efficiently;
  • Providing support to the sales and marketing department in relation to promotional activities taking place within the hotel;
  • Carrying out any other ad hoc duties as required by management from time to time. 


Education: Tourism or a related degree

Skills and qualifications – Assistance floor management internship

  • If you have previous experience working in a similar role within a luxury hotel or resort is a plus but not required;
  • You are a good communicator, which means, your message is always sent clearly and efficiently; 
  • Strong organizational skills are part of your nature; 
  • A passion for delivering outstanding levels of customer service at all times.

For further information, contact us.

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